Thanks LJ for your response

Thanks Fred for the first laugh of the day ☺

Mark

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Thursday, May 11, 2017 3:22 PM
To: [email protected]
Subject: Re: Put another way

**
I would say that the main reason for that is that the SOAP interface is a 
client on top of the api, whereas the rest api is basically just that....a rest 
wrapper for the java api :)

On Thu, May 11, 2017 at 1:09 PM, Grooms, Frederick W 
<[email protected]<mailto:[email protected]>> wrote:
**
Wow … Something SOAP can do that REST can’t
(Sorry just had to say it)


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of LJ 
LongWing
Sent: Thursday, May 11, 2017 11:58 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Put another way

**
Mark,
I don't believe so, the reason being is that even back in the old days of 
'modify all' in the user tool, you selected the records you wanted to modify, 
then the user tool did a loop through a list of request id's and did the same 
update to all of them....from an api perspective, when doing a set entry, 
'which request are you updating, on which form' is the primary information, of 
course it also needs to know what you are changing...but you need to know 
exactly which records....

So, if you are trying to do it via 'query', you'll need to write a query 
routine to get the request id's in question, then push an update to each one 
respectively....

Alternatively....you could push a query to an 'interface' form with the query 
as one of the inputs, then have a filter to the execution of the query and 
update for you :)

On Thu, May 11, 2017 at 10:29 AM, Brittain, Mark  wrote:
**
Hi All
 Is there a way to do a put using a field other that the request id (1)?

curl -X PUT "http://192.168.1.131:8008/api/arsys/v1/entry/<schema 
name>/<requestiID><http://192.168.1.131:8008/api/arsys/v1/entry/%3cschema%20name%3e/%3crequestiID%3e>"
 -H  "accept: application/json" -H  "Authorization: AR-JWT <TOKEN>" -H  
"content-type: application/json" -d "{  \"values\": {    \"Escalation\": \"0\"  
}}"


ARS9
ITSM 9

Thanks
Mark

Mark Brittain  | Senior Systems Engineer | 315.634.9337<tel:(315)%20634-9337>
125 Elwood Davis Road | Syracuse NY 13212
[new_spectrum]


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