Thanks for your prompt response. Please could you assist in below scenarios:-
1. If the customer is not present in people data then we can add new one with minimum details. 2. Logic to implement the workflow for the updates in Worklog, notes as well as contact info. 3. Also is it feasible to provide the Notes field for update as customer is having bulk data to send as update. Please suggest. Regards, AA _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
