I’ve got a ticket at BMC for this, but I thought the ARSlist might have some insight:
I am attempting to upgrade ARS 8.1 to 9.1.3 (or 9.1.2 – same problem). Both versions complain that the ‘AR System Server Admin’ user fails authentication. I’ve verified that ‘Demo’ and my ID can login to the server with the same passwords entered into the upgrade dialog. BMC support has requested LOG files from the install, but after extensively searching the disk, no log files are found. Anyone bump into this before? Thanks, Joel Joel Sender * [email protected] --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
