I'm assuming the brie is listed in the armonitor.conf. Is armonitor trying to restart? Does anything show up in armonitor.log?
On 1/3/07, Jase Brandon <[EMAIL PROTECTED]> wrote:
** Thanks Uday, I already applied Patch 1537 with no different results. SLA BRIE still randomly stops processing and I have to stop/restart services for BRIE to come back to life. Can you think of anything else that may cause this? Thanks again! :) *Jase Brandon * *Remedy Administration/Development * *Customer Support Systems Group* *Desk - (615) - 320-4494* *Cell - (334) - 318-5426* [EMAIL PROTECTED] ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Uday Joshi *Sent:* Wednesday, January 03, 2007 3:33 PM *To:* [email protected] *Subject:* Re: SLA - BRIE dies for no reason ** I had similar experience. SLA Patch 1537 helps. Best Regards, Uday Joshi ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Jase Brandon *Sent:* Thursday, January 04, 2007 01:57 AM *To:* [email protected] *Subject:* SLA - BRIE dies for no reason ** Hello Listers, SLA 6.0 Has anyone ever had a problem with the SLA-BRIE engine just "dying" for no apparent reason? As I am creating SLA's and suddenly records just stop processing from the application pending form. I have enabled BRIE. logging from the SLA-Config Form, no errors. When I check, the BRIE service is running. I have exhausted support with this, they have no clue as to what would cause this problem. I am at my wit's end on this one. Been chasing it for over a month. Please advise, Thanks in Advance, *Jase Brandon * *Remedy Administration/Development * *Customer Support Systems Group* *Desk - (615) - 320-4494* *Cell - (334) - 318-5426* [EMAIL PROTECTED] DaVita Inc. __20060125_______________________This posting was submitted with HTML in it___ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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