We are being audited and the Remedy server has a service called TWS (Tivoli Workload Scheduler) installed. It is set to manual and has never been turned on. Has anyone here ever had to license that service via IBM?
Can it be removed without damaging anything? We do not do any integration that is mentioned in the IBM blurb below: https://www.ibm.com/support/knowledgecenter/en/SSSHTQ/omnibus/gateways/remedygw/wip/concept/bmc_remedy_intro.html IBM Tivoli Netcool/OMNIbus Java Gateway for BMC Remedy ARS The IBM Tivoli Netcool/OMNIbus Java Gateway for BMC Remedy ARS works with the BMC Remedy Action Request System (ARS), which is a help desk system operating on a variety of operating system platforms. The BMC Remedy ARS uses a system of trouble requests. The Java Gateway for BMC Remedy ARS is a bidirectional gateway that creates requests in BMC Remedy ARS from alerts sent by the ObjectServer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
