It was awhile back when I did the integration and at a company I'm not at
anymore, so I don't have the details...but if you are wanting to use
listeners, then you are at that point talking about something like a custom
daemon that then utilizes the Remedy API to take actions on the messages it
finds....it could be a fairly simple daemon that listens on configurable
queues and simply creates a record into a Remedy form, and the rest of the
actions could be built as Remedy workflow....writing it wouldn't be that
difficult with the right set of skills in both the listening to ActiveMQ
queue's and creating records in Remedy :)

This doc
http://activemq.apache.org/hello-world.html
shows both how to add messages to a queue and how to receive them as
well....it's a very simple architecture to understand....any skilled Java
developer should be able to get it done without much more than a week or
two of coding/testing :)

On Fri, Jun 30, 2017 at 12:13 PM, Abhishek Chaturvedi <
[email protected]> wrote:

> **
> Hi  LJ,
>
> Thanks for your response can you please elaborate on method for post and
> to listen polling is not first preferred method, we are looking for a way
> to do it by listeners any idea on that is welcome.
>
> Thanks,
> Abhishek
>
> Sent from my iPhone
>
> On 30-Jun-2017, at 11:36 PM, LJ LongWing <[email protected]> wrote:
>
> **
> Abhishek,
> I've integrated with ActiveMQ to post messages to a queue, not listen for
> them, but you could interact with ActiveMQ through my restful plugin (
> http://remedylegacy.com/tools/restful-api-plugin/) to generate your
> connection to ActiveMQ, and then you could build an escalation that does a
> poll every minute, or something like that and take action an any records it
> finds....it's a home grown integration, but it functions.  If however you
> wanted to bypass the intermediary you could integrate directly with Jira
> through the same plugin :)
>
> On Fri, Jun 30, 2017 at 11:42 AM, Abhishek Chaturvedi <
> [email protected]> wrote:
>
>> Hi All,
>>
>> Any ideas on integration of Remedy with ActiveMQ by listeners so that
>> remedy listen to messages coming in activemq and act on them. The exact use
>> case is Integration of Remedy with Jira using activemq as intermediary (no
>> direct integration).
>>
>> Thanks,
>> Abhishek Chaturvedi
>>
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