It is in the Centralized Configuration not CMDB. For some reason not everything is removed from the ar.conf (ar.cfg in Windows) Open the AR System Administration Console -> System -> General -> Centralized Configuration and you should see the values.
Yes the upgrade should migrate the values Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Walters, Mark Sent: Tuesday, July 18, 2017 9:40 AM To: [email protected] Subject: Re: Upgrade Remedy from 8.1 to 9.1.3 ** There has been a change in where the LDAP component settings are stored but it's the Centralized Configuration forms and not the CMDB. See https://docs.bmc.com/docs/display/public/ars91/Centralized+configuration The upgrade should have migrated the settings from the ar.cfg to the new location so I'm not sure why this didn't happen but it's not related to the CMDB in any way. Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Arner, Todd Sent: 18 July 2017 15:24 To: [email protected]<mailto:[email protected]> Subject: Upgrade Remedy from 8.1 to 9.1.3 ** I have a question on the way version 9.1.3 stores the AREA LDAP, ARDBC config files. In version 8.1 they are part of the ar.cfg file. Am I correct that in 9.1.3 they are stored in the CMDB? Can someone confirm this for me. If that is correct, then I assume the CMDB needs to be set up and functional in order to access the info. The reason I am asking is that we currently do not use the CMDB. We have it installed but it is not configured correctly to work. When I did the upgrade from 8.1 to 9.1.3 we lost all the settings for the AREA LDAP and ARDBC. I am assuming this is because the CMDB is not functional. Any input is appreciated. Thanks, Todd Arner ________________________________ The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please forward the communication to [email protected]<mailto:[email protected]> immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
