In May we upgrading from Remedy 7.1 to 8.1.2. We now have the issue where the people information is being populated in the Sandbox but when the reconciliation process runs against it the Sanbox entries are deleted but no entry is made in the BMC.ASSET dataset.
When I look in the sandbox log I see this [2017/06/13 09:36:04.4330] [ ERROR ] [TID: 0000006428] : ARERR[101038] Attribute id <OB000874CD4B4Fnz2cQAWTq9Cw0gIA> not found in class <BMC_BaseElement> of namespace <BMC.CORE> [2017/06/13 09:36:04.4330] [ ERROR ] [TID: 0000006428] : Check for missing attribute in CDM which is defined in RE:Precedence form or 'Attribute Instance ID' value is empty in RE:Precedence form for given class. [2017/06/13 09:36:04.4340] [ ERROR ] [TID: 0000006428] : Activity ended with an error: BMC Asset Management - Sandbox Merge I looked at the Precedence form and everything looks ok. Been working with BMC with no luck Any Ideas? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"