Either Wikipedia knows something we don't, that AR System is no longer being sold, or this is a reflection of BMC's "Remedy is only a means to ITSM" approach for many years. I guess there is one other option, the ARS article was submitted for deletion by a SNOW employee.
https://en.wikipedia.org/wiki/BMC_Remedy_Action_Request_System Jason _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
