Rick, I understand.
However, if we never ask, then we are more likely to never get it. AND If BMC decides that it is worth charging for it, then I hope that some of the "ARS tool writers" out there also decide that it is worth writing too. :) There are several examples of such items already on the market, and if the need is great enough then there is always room for one more with a lower price. :) And better yet, open sourced to paying customers. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 1/4/07, Rick Cook <[EMAIL PROTECTED]> wrote:
** I think it's a great idea, but let's be careful what we wish for. Remedy has for years promised (or threatened, depending on how you look at it) to put a bunch of new tools out in a for-sale toolbox (including RDP). I don't know when or if that will ever come to pass, and I don't know to what degree ERs like this will play into that decision. My point is that just because we might get this functionality, doesn't mean that it would be included in the base product. BMC might pull the functionality out of Admin and charge us for it. Rick On 1/4/07, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: > If real-time syncing is not possible, then the following two options would > be handy: > > 1) Sync entire database > 2) Sync updated components > > Since remedy knows the last time the search database was synced up, then it > would make since that it would know all of the components that had been > updated since the last sync and could sync all of those This would save you > from missing something important if you explicitly listed which components > to sync up. > An expansion from this idea would be to list all of the components which had > been updated since the last sync, then let you choose which ones you wanted > to run a sync on. > > Jr > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black > Sent: Thursday, January 04, 2007 8:44 AM > To: [email protected] > Subject: Re: Enhancement: Sync search database... > > Joe, > > Personally I think the admin tool should have an option to sync every > individual object as changes are committed. (To keep the sync db up to > date at all times by dropping all references to that one object and > walking that one object for all of it's references.) [ BTW, the same > should be true for a Source Control integration from the ARS server > side too.] > > Maybe someday we will see an admin tool that is extensible (by us) so > that we can add value to it. ( and reduce the amount of work that BMC > actually has to do.) > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > On 1/3/07, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > ** > > > > > > I wonder if an enhancement of this nature is possible.. > > > > Sometimes after an exercise of patching an application after bug fixing or > > an enhancement of an existing Remedy application where you have already > > undergone the process of syncronizing the search database prior to an > > enhancement, to reflect these changes to show up in the Related Workflow, > we > > have to re-run the Sync Search Database. > > > > I wonder how hard it would be to enhance this feature where the Remedy > > Administrator has the capability to 'highlight' a form where the changes > > have taken place, and to run the Sync Search Database operation on only > the > > affected forms.. > > > > It would not just significantly save time but also spare the database and > > the AR Server the hit it experiences during this operation. > > > > Just a thought that occurs to me everytime I run this operation when I > know > > the update I would get after the operation would actually affect only a > > single form or a few forms... Today I ran this operation when the only > > change I had done since the previous run was adding a new form which had > > only 15 active links on it and another active link related to this form > from > > another calling form.. > > > > If such a feature was available, this operation might have taken not more > > than 10 minutes or so while it took me nearly 3.5 hours with its current > > design... > > > > I wonder if this is already on the plate for a forthcoming AR Server > version > > or a patch?? > > > > Cheers > > > > Joe D'Souza > > Remedy Developer / Consultant, > > BearingPoint, > > Virginia. > > __________________________________________________ > > Do You Yahoo!? > > Tired of spam? Yahoo! Mail has the best spam protection around > > http://mail.yahoo.com __20060125_______________________This > __20060125_______________________This posting was submitted with HTML in it___
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