Your AR Service probably isn't running due to the fact that it can't connect to the database. Either the authentication has changed or the database isn't available. Ensure that you can attach to the database with the ARAdmin user along with the password you may have set (if changed from default)...you can test with Query analyzer. If that works try restarting the Remedy AR System service.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, January 04, 2007 8:46 AM To: [email protected] Subject: I can' t connect with windows tools hi people Happy new year Well I got this problem in my: Unix AIX 5.3 ARS System: 6.3 When I try to connect with remedy user o remedy admin, I get this error ----------------------------------------------- ARERR [90] Cannot establish a network connection to the AR System server : remedy : RPC: Miscellaneous tli error - System error (Connection refused) user: karlochacon, server: remedy Unable to successfully log in to any server. ----------------------------------------------- but checking the arerror.log I can see this -------------------------------------- Thu Jan 4 10:21:33 2007 390620 : Cannot initialize contact with SQL database (ARERR 551) Thu Jan 4 10:21:33 2007 Thread 1800 not handling connection Thu Jan 4 10:21:34 2007 390620 : Failure while trying to connect to the SQL database. Please ensure the SQL database is running or contact the Database Administrator for help (ARERR 550) Thu Jan 4 10:21:34 2007 [IBM][CLI Driver] SQL1224N A database agent could not be started to service a request, or was terminated as a result of a database system shutdown or a force command. SQLSTATE=55032 , Native Error Code: (-1224) Thu Jan 4 10:21:34 2007 390620 : Cannot initialize contact with SQL database (ARERR 551) Thu Jan 4 10:21:34 2007 Thread 2057 not handling connection Thu Jan 4 10:21:34 2007 390635 : Failure while trying to connect to the SQL database. Please ensure the SQL database is running or contact the Database Administrator for help (ARERR 550) Thu Jan 4 10:21:34 2007 [IBM][CLI Driver] SQL1224N A database agent could not be started to service a request, or was terminated as a result of a database system shutdown or a force command. SQLSTATE=55032 , Native Error Code: (-1224) ------------------------------------------------------------- What could it be? I can't login to the server at all. Regards ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
