Hi, I think it might be a problem with the host key, and that when you run it from the ARServer, plink does not know about the key of the foreign unix machine.
A workaround I saw on the net goes like this, and would requires a slight change to your bat file: cmd.exe /c echo y | C:plink -l **** -pw ***** stemipt /usr/opt/temip_tttls/Runtime/OpenCTI.sh CLOSE "$Request ID$" The idea is to automatically say "y" to the host key acceptance prompt. http://blog.immanuelnoel.com/2015/07/11/plink-auto-accept-hostkeys/ (http://blog.immanuelnoel.com/2015/07/11/plink-auto-accept-hostkeys/) Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs Find these products, and many free tools and utilities, at http://rrr.se (http://rrr.se) October 16, 2017 12:34 PM, "Abhi$hek" wrote: **Thanks for your kind response.Yes normal TXT files creation is working fine and u can see in my earlier mail that already authentication are provided for the Unix box location. Please suggest on how to achieve the filter run process part with the help of any sample On 16-Oct-2017 2:28 PM, "Misi Mladoniczky" wrote: Hi, So does this script run as expected when you run it manually? You have to configure sshd on the unix box to allow remote calls, and you need to set it up with public-key authentication without a passphrase. Or something like that... There are ample instructions on the internet for this. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs Find these products, and many free tools and utilities, at http://rrr.se (http://rrr.se) October 15, 2017 8:45 AM, "Abhishek Anand" wrote: > Hi Experts, > > How to call a .sh script located in remote unix box from the remedy server > 8.1 on windows using the > FILTER Run Process command? > > I have designed the close_tt.bat file in my local system which in turn is > calling below script > residing on remote server:- > > C:plink -l **** -pw ***** stemipt /usr/opt/temip_tttls/Runtime/OpenCTI.sh > CLOSE "$Request ID$" > > I am using below logic in FILTER Run Process command line but its failing :- > > cmd /c C:UsersAn******Desktopclose_tt.bat "$Request ID$" > > Early response will be highly appreciated. > > Regards, > AA >> _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > (http://www.arslist.org) > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org (http://www.arslist.org) "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
