Find the error logs. do a 'ls -latr' to see what was updated last in the tmp directories. Make sure you check in /var/tmp /tmp /usr/tmp. There should be additional logs that give more of an idication as to what failed.
Axton Grams On 1/4/07, Gary Dries <[EMAIL PROTECTED]> wrote:
** Thanks All good stuff Axton yes we did confgure the 10g enviroment vars prior to the upgrade, as stated in the install manual. We have been going through the sql log and did find where it updated the control table changing the dbversion several times up to 21, but it does not post any errors after that, it reads that it ended normally after creating updating and dropping a support_file and user_cachey22 table. we will look for the core files and post if we find anything unusual. Thanks again, any other input from anyone is always helpful. On 1/4/07, Axton <[EMAIL PROTECTED]> wrote: > > ** Read the logs located in /tmp or /var/tmp or /usr/tmp (arsql.log, > ardberror.log, arerror.log, etc.). These should give an indication as > to the cause of the problem. > > Did you configure the 10g environment variables prior to running the > upgrade installer? > > Look for any core files in either the install media dir, ar install dir, > or tmp dirs. > > In the arsql.log, it should be evident that the upgrade installer stages > the upgrade, moving from 5.1 (not sure schema version), to 20, to 21, > and finally to 22. Something between these hosed up. The logs should tell > you what. > > Please consider posting the solution you find on arswiki: > http://arswiki.org/wiki/index.php?title=ARS_7.0_Topics#Installation_Issues > > > Axton Grams > > On 1/4/07, Gary Dries <[EMAIL PROTECTED] > wrote: > > > > ** All, > > We are upgrading both ARS and the DB and ran into a dbVersion error. > > I have seen a couple of entries in on this list for this issue but not for > > the same scenario. > > > > Platform Solaris SunOS 5.9 > > DB upgrade from 9.2.0.5 using the 8.1.7 client > 10.2.0.2 using the 32 > > bit 10gR2 client lib > > ARS 5.1.2 patch 1313 > 7.00.01 installing as NON-ROOT no UNICODE > > > > The install fails at Stage 5 starting the ARS Server with the error > > "The database is not the expected version (may need to run upgrade > > program) (ARERR 36)" > > > > Using SQL Plus We checked the dbVersion > > SQL> select dbversion from control; > > DBVERSION > > ---------- > > 21 > > > > the select returned DBVERSION 21 referring to AR Server version > > 6.03.00 > > when it should be DBVERSION 22 for ARS Server version 7.x > > > > Any Help would be greatly appreciated > > > > Gary Dries > > T-Mobile > > __20060125_______________________This posting was submitted with HTML > > in it___ > > > __20060125_______________________This posting was submitted with HTML in > it___ > __20060125_______________________This posting was submitted with HTML in it___
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