No. It's not available unless I have one of the ITSM packages. I only have the base ARS system.
Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 [email protected] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hiremath, Raj Sent: Sunday, November 26, 2017 10:26 PM To: [email protected] Subject: [EXTERNAL] Re: [EXTERNAL] Re: What's new in ARS 9.x? Dustin, do you use CMDB? Sent from my iPhone > On Nov 27, 2017, at 8:50 AM, Fawver, Dustin <[email protected]> wrote: > > Mr. Adams, > > Would you be so kind as to give us some hints or teasers about things that > are coming very soon? I'm hoping that they aren't limited to things that are > in products that are outside of the base ARS package. If you've seen some of > my previous posts, you may remember that I was _REALLY_ looking forward to > ARS getting the capability of showing "mobile-friendly" versions forms. I > read over AngularJS so that I could be that much better prepared for it. > From what I've been told, what had been billed as ARS 9.5 resulted in just > Innovation Studio branching out as a separate product. > > Please don't get me wrong. Going from ARS 9.1 from ARS 7.1, I'm > finding some really nice stuff that I can do now that I couldn't do as > well (if at all) on 7.1. I just need to be able to give members of > management a "wow!" feeling with ARS. If I can do that, I can > probably coax out some funding to procure more licenses. :-) > > Thanks! > > Dustin Fawver > Sr. Help Desk Technician > Information Technology Services > > P: 423-439-4648 > [email protected] > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Adams, Peter > Sent: Sunday, November 26, 2017 9:05 PM > To: [email protected] > Subject: [EXTERNAL] Re: What's new in ARS 9.x? > > > There’s a couple of places where BMC documents what’s new in Remedy 9 > (both 9.0 and 9.1) > 1) Product documentation. This is the most detailed info. For Remedy > AR System, please see a. > https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/displa > y/ars91/9.1.00%20enhancements&c=E,1,CyP7w5HP2LWhB-ftkkZqc9Dg0qwSUdTuGe > u3NA2ovpMvUIrIMpBz6makRgn8tyBtGaix7GKfcb4rHBtKUlYLcRfuMY04hADw1PHMysRS > Gh2oDDA3VC9kIg,,&typo=1 b. > https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/displa > y/ars91/9.1.02:%20Service%20Pack%202%23id-9.1.02:ServicePack2-Enhancem > ents&c=E,1,-rT_F8M7TDA7UW4bp5Mnce58l2htlUOHKr9v_TVzJZ5b1EEo9ewmZnpHrth > z5d61jJSa0NkESZKMql8YO6BMwSbM-HUtO8Nt9ASyMH5HFw,,&typo=1 > c. > https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/displa > y/ars91/9.1.03:%20Service%20Pack%203%23id-9.1.03:ServicePack3-enhancem > ents&c=E,1,k496xlAP8aAEcGDTpKRTGJRoSKT2FiWe_46qsp38qX8hF8GcWST9Bhyf2wZ > e9hnxuefuizS6zAoC-ebYCxMwJ9UKB0hvk7MLBxlagTTDfQI,&typo=1 > d. > https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/displa > y/ars9000/9.0.00%20enhancements&c=E,1,q_e1SJq-52hiiTaIEFdb4E4u5O4FoWpG > h-bW18qElKVfCsJMMR0YD_6huRGhWhUa9vJ8hN62ABKpyJnt320s1sClfZ3e5qc_Fmvi2b > YdrMVZhDFvkWfpzF6p&typo=1 > 2) > https://linkprotect.cudasvc.com/url?a=https://www.bmc.com/it-solutions/remedy-upgrade.html&c=E,1,jSFTX8MPUY9n-1gYR33HYP6OtVLNpDCXGVcpFvk29rMeqY2QIck3JcemCSsUcDv0R_xrHkbscheX5lLV-RUJFtbCyUB6iG4MImpZFrpalPtKhyDgng,,&typo=1 > (note: this covers both ITSM application and platform enhancements. The > platform related ones are mostly in tab “Lower Total Cost of Ownership” > 3) > https://linkprotect.cudasvc.com/url?a=https://communities.bmc.com/comm > unity/bmcdn/bmc_it_service_support/blog/2017/08/20/gaining-additional- > capabilities-and-value-by-moving-from-remedy-81-to-91&c=E,1,_vMDaemNri > OZDb6oII_8nUTlVFcWALkl5KcovuSf4LIY6nodvzsN6c7ug4mmgMG4TXeTY-NpQRKMPHVl > qgreVw6q6_aet0Lo96uA_XdREx0,&typo=1 > > If you need presentation material, I suggest that you work with your BMC > Sales or partner representative. > > BTW, lots of features in the Remedy platform introduced with Remedy 9, not > just Smart Reporting. Just to give a few examples: > - 100% Java implementation of platform (which allows to do > troubleshooting, tuning, etc. using standard Java tools) > - FTS performance and relevancy improvements > - REST API > - Deployment Application > - Archiving / Associations > - Remedy SSO > - Zero downtime upgrades > - New Rich-text Editor > - CMDB enhancements > - Centralized Configuration > > And more is coming very soon … > > Peter > > > > On 11/21/17, 4:29 AM, "Action Request System discussion list(ARSList) on > behalf of Toby Mitchell" <[email protected] on behalf of > [email protected]> wrote: > > Check out Smart Reporting. Best thing I have seen in my 16 years as a > Remedy developer. > > Toby > > Sent from my iPad > >> On Nov 20, 2017, at 3:03 PM, Thomas Miskiewicz <[email protected]> wrote: >> >> Hello Listers, >> >> is there a document / presentation that describes what’s new in ARS 9 and >> 9.1? I’m especially interested in the ARS part vs. ITSM/MyIT related >> features. >> >> >> Thanks >> >> >> Thomas >> >> _____________________________________________________________________ >> __________ UNSUBSCRIBE or access ARSlist Archives at >> https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,c >> A3azoxZ7QzlKhrND3_RuOKDMcR9wMXYrLZVDsrmLChqAfoGOBwPkmRd7wYhqdBamVZPhj >> kABp_Ze3ZyC2z3tyqJejxntjZU2McynQ,,&typo=1 >> "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,XmAZz3ejYOgJCmb5SIM0GUiYrsYxW6d55ijdS_oWG1IUg9dpVfF4AVjTcOaW12uRZe-frBni4muV2NRh4N6SjJlT6a8JoMVhWO9gMdjaPBC_lPA7rgA,&typo=1 > "Where the Answers Are, and have been for 20 years" > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,Bj > epWFWEJwdDt7qh1LSMBMY-Ea6d2RhE56sQVSq4hgstjHKzdtKM536XML_TkCWhJIU84lZJ > -mdDzQo_PvtpPrxAJ5ZRmMXQlM5HUr-47uB9nVuL2LrrH_mE_A,,&typo=1 > "Where the Answers Are, and have been for 20 years" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,i3 > Hlmmh4FHvARzrlzUSV3Vp5Tgrugo-260yTXzc3HnwBscWKoDvsgntXK28uBBiONELJ-_Va > VmprQ6OYCHuuQLI-UcUuBDabkYtR1arrMrRfNw,,&typo=1 > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,SOEyafnTuah_EpBHxhOkrfi2tepLG5LKzld45LefSvhKIoX19OrSYR7iWp5T2UHaKABWvuI7HybGH1xwBGP6aJOUf9hvnoYjdnWg_pWaud4CfH19r85HpQ,,&typo=1 "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
