Hi, I meant custom Java programs that interact with the AR Server using Remedy API for Java and pass the data to external systems.
Thanks, Radhika Narayanan M: +91 7349776359 | Ext: 8073119 | VOIP: +44 20718 25880 Out of Office: Dec 25-26, 29 - Jan 1 From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, December 21, 2017 9:59 PM To: ARSList Subject: Re: ARMonitor should automatically start custom java plugin .jar Radhika, When you say plugin, are you talking about a plugin that works within the Remedy Java Plugin framework, or are you talking about a custom Java application that you want Remedy to manage the starting of? On Thu, Dec 21, 2017 at 9:08 AM, Narayanan, Radhika <radhika.naraya...@cgi.com<mailto:radhika.naraya...@cgi.com>> wrote: Hi List, Can you please share your knowledge on how to make custom java plugins start automatically with armonitor on ITSM 9.1.03 server? Thanks, Radhika Narayanan From: ARSList [mailto:arslist-boun...@arslist.org<mailto:arslist-boun...@arslist.org>] On Behalf Of Narayanan, Radhika Sent: Monday, December 18, 2017 7:40 PM To: 'arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>' Cc: Gunjalli, Kiran Kumar Subject: ARMonitor should automatically start custom java plugin .jar Hi List, I need my custom java plugin to automatically start along with AR Server 9.1.03. Hence, I added the .jar file to armonitor.cfg and added Server-Plugin-Alias entries to ar.cfg. When the AR Server service is started, I can see the java.exe in the Task Manager. However, it doesn’t seem to load fully, stops at 25 MB memory growth, with the following errors in the log file produced by custom plugin. It complains about missing arsys_api.xml file. Such a file is not present in ARServer folders either. On the other hand, if I start the custom .jar manually on 9.1.03 server from command-prompt, it executes successfully. Also, following the same procedure, I’m able to successfully load similar, custom java plugins on ITSM 8.1.02 server from armonitor. Unfortunately, that procedure doesn’t appear to work on ITSM 9.1.03 only. Please advise. Log file shows: DEBUG 2017-12-18 10:25:09,154 [main] com.bmc.thirdparty.org.apache.commons.configuration.ConfigurationUtils - ConfigurationUtils.locate(): base is jar:file:/D:/Program%20Files/BMC%20Software/ARSystem/pluginsvr/SF/lib/arapi91_build002.jar!/arsys_base.xml, name is arsys_api.xml DEBUG 2017-12-18 10:25:09,154 [main] com.bmc.thirdparty.org.apache.commons.configuration.DefaultFileSystem - Could not locate file arsys_api.xml at jar:file:/D:/Program%20Files/BMC%20Software/ARSystem/pluginsvr/SF/lib/arapi91_build002.jar!/arsys_base.xml: JAR entry arsys_api.xml not found in D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arapi91_build002.jar DEBUG 2017-12-18 10:25:09,158 [main] com.bmc.thirdparty.org.apache.commons.configuration.DefaultConfigurationBuilder - Load failed for optional configuration xml: Cannot locate configuration source arsys_api.xml DEBUG 2017-12-18 10:25:09,158 [main] com.bmc.thirdparty.org.apache.commons.configuration.DefaultConfigurationBuilder - Creating configuration null with name default DEBUG 2017-12-18 10:25:09,159 [main] com.bmc.thirdparty.org.apache.commons.beanutils.ConvertUtils - Convert string 'default.xml' to class 'java.lang.String' DEBUG 2017-12-18 10:25:09,159 [main] com.bmc.thirdparty.org.apache.commons.beanutils.converters.StringConverter - Converting 'String' value 'default.xml' to type 'String' DEBUG 2017-12-18 10:25:09,160 [main] com.bmc.thirdparty.org.apache.commons.configuration.ConfigurationUtils - ConfigurationUtils.locate(): base is jar:file:/D:/Program%20Files/BMC%20Software/ARSystem/pluginsvr/SF/lib/arapi91_build002.jar!/arsys_base.xml, name is default.xml armonitor.cfg holds 2 custom plugins, both don’t get loaded fully. "D:\Java\jre1.8.0_144\bin\java" -Xmx1024m -classpath "D:\Program Files\BMC Software\ARSystem\pluginsvr\SF;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arapi91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arapiext91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\ardoc91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arutil91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\log4j-1.2.14.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\sqljdbc4.jar;" -jar "D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\InboundPush.jar" com.bmc.arsys.pluginsvr.ARPluginServerMain -x <servername> -i "D:\Program Files\BMC Software\ARSystem" -m "D:\Java\jre1.8.0_144\bin\java" -Xmx1024m -classpath "D:\Program Files\BMC Software\ARSystem\pluginsvr\SF;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arapi91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arapiext91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\ardoc91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\arutil91_build001.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\log4j-1.2.14.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\sqljdbc4.jar;D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\lib\json-20141113.jar" -jar "D:\Program Files\BMC Software\ARSystem\pluginsvr\SF\OutboundPush.jar" com.bmc.arsys.pluginsvr.ARPluginServerMain -x <servername> -i "D:\Program Files\BMC Software\ARSystem" –m Thanks, Radhika Narayanan -- ARSList mailing list ARSList@arslist.org<mailto:ARSList@arslist.org> https://mailman.rrr.se/cgi/listinfo/arslist<https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=H50I6Bh8SW87d_bXfZP_8g&r=blQKSsGpUV3vEddB0ufOi2izy5lUOikNQGO3le4xQkw&m=ud3odQoO2kvG0JLUZgC0FAuoJk70b_cHV8xe9h__iAY&s=I6hN73iJ2w2-alOrtEmM3wbcv_IguZudnwoxhCb03Tc&e=>
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