Greetings! I have a need to send out an HTML email with a file attachment. I have a custom form that contains a user ID, a program name and a status field. If the record has a specific value in the program name and has an active status, I need to send an email to the value in the user ID field. I have templates set up for the header, content and footer.
I tried using an escalation to perform a Notify action. It works as far as sending out the message based on the qualification, but it doesn't include the attachment. I used the AR System Email Messages form to create a message. I can get it to send out the message successfully with the attachment. However, when I populate the "AR System Server", "AR System Form" and "Qualification" fields under Advanced Options > Variable Replacement, it errors out but the Errors tab contains nothing. Has anyone done this aside from potentially using a third-party program via a Run Process action? Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 [email protected] [itslogo]<http://www.etsu.edu/helpdesk>
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