Jamie,
We ran into issues with workflow on Window Close in MidTier. With the
browser, the window is gone before the Close Window workflow would fire.
Trying a prompt to interrupt never worked for us, it just made the
situation worse. This is a big behavior difference between the browser and
the client tool.
We always saw workflow firing in logging, but there was no window left for
the workflow to act on.
You could try firing something on Un-Display, as it will always fire before
a window close in Modify Mode. The last time I tested this didn't work in
Submit mode, but you never know when a subtle change is made that you can
exploit. Unfortunately, Loose Focus doesn't usually work, but you could
try that.
On final thing you could try, send an event.
Regards,
Chad Whilding
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<[EMAIL PROTECTED] To
COM> [email protected]
Sent by: "Action cc
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discussion Subject
list(ARSList)" Re: MidTier ?
<[EMAIL PROTECTED]
ORG>
01/05/2007 09:57
AM
Please respond to
[EMAIL PROTECTED]
RG
Jamie,
I think you could, on window close, check the dirty bit, if it is
"set" then you could also check if all of the required fields/steps
has been done on the form. If so then you can either prompt the user
to "Do you want to Submit this request at this time?" or you can auto
do it. ( I would prompt the user.) If they answer "no" then just let
the window close. If they say yes then do the submit before the
windows closes.
And by "Prompt" I mean a modal dialog what a some text and a few
buttons for the user to respond with.
HTH.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 1/5/07, Blodgett, Jamie <[EMAIL PROTECTED]> wrote:
> On Midtier, is there a way to prevent a user from just clicking the 'X'
to close an internet window? Possibly some code I could put in the header
or footer?
>
> I have users that fill in online forms, then close the window without
clicking on Submit. I'm hoping I'm just missing something simple.
>
> Thanks,
> Jamie Blodgett
> Rinker Materials Corp.
>
> ARS 6.3 p18
> HPUX 11.11
> Oracle 10g w/9i libraries
> Midtier 6.3 p18
> Clients mixed 5.12 & 6.3 p18
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