We just stood up Crystal Server 2016 SP3 (the latest SP5 I think it was didn’t 
work) against Midtier 9.1.04 and ARS 9.0.1. Seems to be working fine. There 
were some files that needed to be copied from the Midtier folder to a Crystal 
folder to work around some security related errors in CS. 

> On Jun 7, 2018, at 5:54 PM, Parkin, Julie (WSP) <[email protected]> 
> wrote:
> 
> You'll need a certain minimum.  I'm curious if you actually have Crystal 
> Server 2013 working with Remedy.  The last version that I know worked is 
> 2011.  We tried 2016 but couldn't get it to work.
> 
> Julie Parkin
> Remedy Development
> Micro 12x13956
> 360-596-4956 Ext 13956
> 
> 
> -----Original Message-----
> From: ARSList <[email protected]> On Behalf Of Frank Caruso
> Sent: Thursday, June 07, 2018 8:03 AM
> To: [email protected]
> Subject: Crystal Server Licenses
> 
> Can anyone provide some insight into how many Crystal Server 2013 licenses 
> are required for an ITSM installation? We know that we need to buy CAL 
> licenses but cannot figure out whether we can run just one license for all 
> our users. Or, is it like Remedy and floating tokens, and we need a certain 
> minimum. 
> 
> Thank you
> 
> Frank Caruso 
> 
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