Hi, Have you tried opening the article, then selecting the "Email" option which produces the direct link to the Article?
Example: https://<Midtier>/arsys/forms/<server>/arsys/forms/<server>/RKM%3AKnowledgeArticleManager/Display+View/?eid=KBA000000000802 ---------------------------------------------- Kind Regards, Carl Wilson From: ARSList <[email protected]> On Behalf Of Peter Rodriguez Sent: 20 August 2018 14:32 To: ARSList <[email protected]> Subject: Re: URL to open a specific Knowledge Article Hi Tauf, Thank you for responding. Yes, the Visibility group permissions are set to Public,Visible and the App Permissions are set to Knowledge User. On Mon, Aug 20, 2018 at 9:27 AM, Tauf Chowdhury <[email protected] <mailto:[email protected]> > wrote: Have you checked visibility group permissions and app permissions? Sent from my iPhone On Aug 20, 2018, at 9:23 AM, Peter Rodriguez <[email protected] <mailto:[email protected]> > wrote: Good day to you all, I am trying to use a URL to open a specific Knowledge Base Article record but keep getting kicked back to the Search Window rather than the record. Any help or direction is greatly appreciated. Here is what I have tried so far: https:// <https://%3cMidtier%3e/arsys/forms/%3cserver%3e/RKM:KnowledgeArticleManager/Display+View/?qual='302300507'=%22KBA01201078%22AND'302300500'=%22Published> <Midtier>/arsys/forms/<server>/RKM:KnowledgeArticleManager/Display+View/?qual='302300507'="KBA01201078"AND'302300500'="Published" https:// <https://%3cMidtier%3e/arsys/forms/%3cserver> <Midtier>/arsys/forms/<server> /RKM%3AKnowledgeArticleManager/Display+View/?qual=%27302300507%27%3D%22KBA01201078%22AND%27302300500%27%3D%22Published%22 https:/<Midtier>/arsys/forms/<server>/RKM:KnowledgeArticleManager/Display+View/?mode=Search/?qual='302300507'="KBA01201078"AND'302300500'="Published" https:// <https://%3cMidtier%3e/arsys/forms/%3cserver%3e/RKM:KnowledgeArticleManager/Display+View/?mode=Search/?qual=%27302300507%27%3D%22KBA01201078%22AND%27302300500%27%3D%22Published%22> <Midtier>/arsys/forms/<server>/RKM:KnowledgeArticleManager/Display+View/?mode=Search/?qual=%27302300507%27%3D%22KBA01201078%22AND%27302300500%27%3D%22Published%22 Thanks in advance -- ARSList mailing list [email protected] <mailto:[email protected]> https://mailman.rrr.se/cgi/listinfo/arslist -- ARSList mailing list [email protected] <mailto:[email protected]> https://mailman.rrr.se/cgi/listinfo/arslist -- Regards, <http://kmbs.konicaminolta.us/signature/blue-line.png> <http://kmbs.konicaminolta.us/signature/KMBSLogo75pc.png> Peter J. Rodriguez System Programmer II Konica Minolta Business Solutions U.S.A., Inc. 101 Williams Drive Ramsey, NJ 07446 Office: <tel:201-236-4234> 201-236-4234 Visit us: <http://www.countonkonicaminolta.com/> Count on Konica Minolta <http://www.facebook.com/konicaminoltaus> <http://www.twitter.com/konicaminoltaus> <https://plus.google.com/u/0/101069343240482341568/about> <http://www.linkedin.com/companies/4830> <http://www.youtube.com/user/konicaminoltaus> <http://www.pinterest.com/konicaminoltaus> <http://kmbs.konicaminolta.us/signature/KMBSUS-Disclaimer%20.png> Disclaimer <http://kmbs.konicaminolta.us/signature/blue-line.png> --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
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