That doesn't make much sense considering how much hell we (I for sure) raised at UserWorld about them requiring unknown (here) crap, specifically jboss, installed on your AR server (of all places) ahead of the SLM collector. BMC Remedy _promised_ at UserWorld an updated collector that will (a) run on a separate server machine from the AR Server and (b) run on ServletExec and eventually Tomcat instead of or in addition to Jboss. I installed SLM 7.01 Patch 003 without the collector with the expectation that I can install a newer version of the collector on a separate server with a _known_ JAP server engine when they have it ready. Now you say the two pieces are only installable together, once!? That's just wrong.
AND they want us to pay three times as much money for this crap as we did for SLA!??? That's even MORE WRONG. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: Thursday, December 28, 2006 7:26 AM To: arslist@ARSLIST.ORG Subject: Re: Warning ... SLM 7.0.2 install w/o collector Yea, that's probably what I'll attempt. I can't imagine it will go smoothly. :-) Too bad they bundled the installers in 7.0.2.... -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Joe DeSouza <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 12/27/2006 12:44 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Warning ... SLM 7.0.2 install w/o collector ** Try deleting the entries from the SHARE:Properties form that belong to SLM.. The installation script might assume that SLM is not loaded and might allow you to install that collector component.. Take a backup of the system before you attempt this.. Also before deleting the necessary entries from the SHARE:Properties form, export the entries you would need to delete to an arx file for backup.. Hope this helps... Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. ----- Original Message ---- From: Tony Worthington <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, December 27, 2006 1:04:30 PM Subject: Warning ... SLM 7.0.2 install w/o collector So in building out one of our new servers, I installed SLM 7.0.2 and didn't include the collector component. This was available as a standalone install in previous 7.x versions. In contacting support for assistance: Currently it is not possible to install the Collector component after the initial install of SLM. If the Collector isn't installed at the time you install SLM, it's not possible to go back at a later time and install the Collector. If you need to have this functionality, then you'd need to roll back to before installing SLM, and the reinstall SLM, this time enabling the Collector installation component. So be warned.... make sure that you install the collector component during the initial setup if you need it. If it's not one thing it's another *sigh* -tony P.S. Anyone have a workaround? I'd rather not loose 5 days of work. -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
