Thanks Peter. So for end users, DWP named user licenses are required - Understood. I presume it is per user license and no concurrency is possible.
Apologies, I didn’t quite get your Part 2. Can you please elaborate ? Regards, Dinesh On Sat, 23 Feb 2019 at 11:13 PM, Adams, Peter <[email protected]> wrote: > For those employees who use DWP to submit requests / review knowledge / > etc., you only need to purchase DWP named user licenses. No need for > purchasing Remedy user license. > > Now, some of the users who work with DPW may happen to have a Remedy user > license – IT users also need to submit requests occasionally. But it’s not > required that they have a Remedy license. > > > > Peter > > > > > > *From: *ARSList <[email protected]> on behalf of Dinesh > Gottipati <[email protected]> > *Reply-To: *ARSList <[email protected]> > *Date: *Saturday, February 23, 2019 at 9:36 AM > *To: *ARSList <[email protected]> > *Subject: *[EXTERNAL] Re: DWP License Clarification > > > > Thanks Peter. > > > > Let’s say if I’m rolling out DWP A for x number named Users, will be it be > like x number of read licenses to be added ? > > Does BMC charge only for those names user licenses ? > > > > Or Can we use unlimited read licenses ? > > > > Regards, > > Dinesh > > > > On Sat, 23 Feb 2019 at 10:41 PM, Adams, Peter <[email protected]> wrote: > > BMC offers the Digital Workplace capabilities in two commercial variations > for *on-premise* deployments: > > - BMC Digital Workplace Basic > - BMC Digital Workplace Advanced > > Catalog Manager is a technical component, but is part of DWP-Advanced > offering. > > These capabilities are licensed per named user (no base license needed), > and can be purchased via perpetual or subscription pricing model. > > > > Of course, users can be working concurrently in Digital Workplace, but the > licensing is based on named users. > > If this model does not work will for your use case, please contact your > BMC account manager or partner. > > > > In *SaaS* deployment model, BMC offers only BMC Helix Digital Workplace > Advanced as standalone option, and only via subscription pricing. > > Customers who have a BMC Helix Remedy subscription get the entitlement to > use the same capabilities that you get with Digital Workplace Basic. > > The user capacity for this DWP-Basic entitlement depends on how many user > license subscriptions of BMC Helix Remedy you buy. Additional capacity can > be purchased. > > > > Business users (employees) who work with BMC Digital Workplace to submit > request, review knowledge, … don’t need a Remedy user license. > > Only DWP catalog managers / DWP administrators need such a Remedy fixed > user license. > > As you can see at > https://docs.bmc.com/docs/display/dwpadv1902/License+entitlements, three > fixed Remedy platform user licenses are part of the DWP Advanced offering. > > Additional ones can be purchased. > > > > Hope that helps, > > > > Peter > > > > > > > > *From: *ARSList <[email protected]> on behalf of Dinesh > Gottipati <[email protected]> > *Reply-To: *ARSList <[email protected]> > *Date: *Friday, February 22, 2019 at 10:05 PM > *To: *"[email protected]" <[email protected]> > *Subject: *[EXTERNAL] DWP License Clarification > > > > Hi Experts, > > > > Can you please help me with DWP license model ? > > > > My understanding, BMC offers 3 products – > > > > 1) DWP Basic > > 2) DWP Advanced > > 3) DWP Catalog Manager > > > > 1) Does individual DWP B or A server needs exclusive permanent > license ? > > 2) Concurrent sessions are possible as documented. Let’s say our > user base is 100K and expected to have 10%(10k) concurrent connections, > will all of them have to be a fixed license ? or active user (floating) > license ? > > 3) Does DWP catalog server needs an explicit license ? > > 4) From the document, I learnt – users accessing DWP catalog needs > fixed license, Is AR Fixed license enough ? or does DWP catalog needs > separate Fixed license? > > > > -- > ARSList mailing list > [email protected] > https://mailman.rrr.se/cgi/listinfo/arslist > <https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o&m=rq9MSNCJI8vE34JiZgCIWnQ_jZ8Eyb7FJFFwl_AjgcU&s=U2iceWVeeNXz6KdVOQoOGmTlKKnTGwak8oPV4ZuI6vU&e=> > > -- > ARSList mailing list > [email protected] > https://mailman.rrr.se/cgi/listinfo/arslist >
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