I'm not sure if this is relevant as I haven't checked the workflow.....but
in a standard situation, the HD is actually going to be in a view window of
the landing console, so the parent might actually be the landing console,
not the hd form itself.

On Wed, Mar 20, 2019 at 5:40 AM <[email protected]> wrote:

> Hi All,
>
>
>
> I am encountering a weird issue with the use of PERFORM-ACTION-SEND-EVENT.
>
>
>
> Scenario:
>
> I am opening a custom form from the help desk form in a new browser tab.
> “OnAfterSubmit” event on the custom form I am using ACL to send a event to
> parent window to refresh the entry. i.e. using PERFORM-ACTION-SEND-EVENT @
> “Event Name” “Event Data”
>
>
>
> On the help desk form, I am using the ACL to capture the Service Event and
> doing a PERFORM-ACTION-GET-ENTRY to reload the data.
>
>
>
> From the log it appears to trigger service action on all forms and not
> just the help desk form (parent)  which I thought it would do.
>
>
>
> Its triggering  for. E.g. ACL : SHR:SHR:Social_SkipSmartitInstalled which
> is on CTM:People seems also trigger.
>
>
>
> Version 18.08
>
>
>
> Any suggestions please..
>
>
>
> Regards,
>
> Guru
>
>
>
>
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