Hi Listers, I have a new ARS 9.1.06 setup (actually I think that means it is 18.05) with just ARSystem server. No ITSM or Smart IT. In the old system I had Flashboards setup as type TEXT so I could put a link on the Helpdesk form that showed the assignee how many tickets they had open. It worked as a link to click and open a modify form with their open tickets. Now in ARS 9.x it seems I can't display the TEXT flashboard as a link on its own. I get a chart type border with the full screen button and Customization button etc. I cannot find where to set the FB to just display the text. I tried looking in the Data Visualization filed properties, the FB and FB Variable properties but nothing stands out. What I am seeing in ARS 9.x
What I want to see Both will take me to the 4 tickets when clicking on the hyperlink but I want to lose the frame. Any help would be appreciated. Thank you, --- John J. Reiser Building 760-J202 Remedy AR System Developer Senior Software Development Analyst Lockheed Martin - RMS Moorestown Region The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me
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