Hi Jan,

Please take a look at this topic - https://communities.bmc.com/thread/42468
It may be helpful

BR,
Irina Solarchuk

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пн, 26 авг. 2019 г. в 12:17, Jan Lindhardsen via ARSList <
[email protected]>:

> Hi Listers!
>
> I’ve always been using the “original" Business Time function in my ARS
> workflow, but now I’m tasked with rewriting an old assignment
> functionality, and I thought that I might be better off using the Version 2
> Business Time functionality.
>
> But I honestly doest really understand the relationships between Business
> Times, Shared entities and (in my case) Support Groups.
>
> I was expecting to some system forms with a GUI to create these
> relationships, but I only have backend forms
>
>    - Business Time Segment
>    - Business Time Shared Entity
>
> And a couple of associates join forms.
>
> How is this supposed to be maintained in a non-ITSM environment? Is it at
> all, or am I better off sticking to what I know (the original Business Time
> functionality)?
> Anyone having built an admin Gui for this, who want to share?
>
> /Jan
>
>
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