I did you install the Incident Management Application License prior to installing Incident? Also Incident installs workflow used by Problem. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Mon, 8 Jan 2007 7:09 PM Subject: ITSM 7 - Installation Oddity
** Hi Listers! So I loaded ARS 7.01, approval server, assignment engine and CMDB 2.0x. So far so good right? Well, I installed Incident management; the folders were created but the forms don’t show up in AR Admin, nor can I access any of the functionality via the user tool. So I removed the folder, registry keys, etc and did a reinstall. Again, it appeared to function just fine but again, no components were accessible… I have since installed Problem and Change management without any issues. I reviewed the incident management installation logs and everything looks fine…there are no errors; installation completed successfully. Can somebody tell me what I missed? Why doesn’t Incident management work and how can I fix it? Thanks in advance! Eli __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
