> and have some active link attached to this form which calls the
> PERFORM-ACTION-EXIT-APP on Window Close?
Your workaround for the mid-tier should be working - i.e. , an active link tied
to Window Close and putting that active link on all the forms that your users
have access to.
1. At design time create a list of forms (such as console forms etc) which
when closed should trigger automatic logout and hence release the floating
license.
2. For each of the above forms create an active link as follows
a. Execute On condition = Window Close
b. If Action: Run Process command PERFROM-ACTION-EXIT-APP
c. Make sure that all the required users have appropriate
permissions to this active link and mid-tier cache is flushed to make the
changes effective.
With this workaround, when a user closes a browser window (e.g. with the 'X')
in these forms, the above active link will logout the user and release the
floating user license.
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Frex Popo
Sent: Tuesday, December 26, 2006 1:08 AM
To: [email protected]
Subject: RE : Re: Floating license issuse.
**
What I have at the moment is button (which the users press) on the main form
which calls the PERFORM-ACTION-EXIT-APP which closes the seesion. This is fine
on the native client but on the browser, users close the application from the
browser window, which keeps the sessions hanging!!
Do you mean I can use something like Init-Form: <form_name> in the ar.cfg and
have some active link attached to this form which calls the
PERFORM-ACTION-EXIT-APP on Window Close? I have tried this but for some reason
I can´t even see the workflow firing :(
Thanks
"Mahan, Janet L [EQ]" <[EMAIL PROTECTED]> a écrit :
** **
I can't see if this has already been answered for you, so - did anyone
suggest creating an active link that fires on window close with an If Action of
Run Process? You could use the PERFORM-ACTION-EXIT-APP and that should log
them out.
Janet Mahan
NSM Systems Admin II
EMBARQ
Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199
Email: [EMAIL PROTECTED]
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-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of ARSList
Sent: 22 December, 2006 1:15 PM
To: [email protected]
Subject: Re: Floating license issuse.
You can also set the release in the Mid-Tier - General Settings -
Session Timeout (Minutes)
For some reason, I recall the default set to 90 minutes.
Havin' Fun in Sacramento
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Frex Popo
Sent: Friday, December 22, 2006 4:59 AM
To: [email protected]
Subject: Floating license issuse.
**
Hello all,
1. You can only release a licence once every two hours, if you try more
than once you will get ARERR 297. Administrator released license too recently.
Is there anyway we can minimise the time to re-release the license?
2. I have users who refuse to close their remedy sessions properly
through the web and hence their seesions aren´t disconnected and will only be
able to reconnect once I release their licenses. Is it possible to
automatically close the user´s session if they hit the close button on the
window bar on their browsers?
Regards and have a nice xmas.
frexpopo
Administrator released license too recently
297
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