I should have added that the requrn Email is returned in a text format. Remedy processes without problem.
------------------------------------------------------------- Survey is mailed out using a template containing information such as ticket number and action taken to resolve. The template is HTML form with the survey questions. Completing the survey and clicking submit creates a return Email containing the responses. Email comes back to Remedy Server, opened and parsed into the survey form. -------------------------------------------------------------- On Thu, 11 Jan 2007 15:04:18 -0000, Eug <[EMAIL PROTECTED]> wrote: >Thanks for replying guys. So it seems as if Remedy does not have the >ability to parse HTML (radio buttons) without the aid of a web >application....that is a definite no, right?. If so, I guess it is time >to use the Remedy API. > >Regards, > >Eug _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
