Yeah, that IPCC application is very nice - I wish Remedy had something like that.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sergey Menshikov Sent: Friday, January 12, 2007 8:59 AM To: [email protected] Subject: Re: voice applications for Remedy ARS - beta igor ivanov wrote: > - make a call, lieave a message (voicemail, to change password, spell > it) and ... login; or > - get a phone call with your new autogenerated password, confirm it, > close the case over the phone... > In most cases there is no need to leave a message for password reset - after you identify yourself against your Remedy profile, Frontrange IPCC will reset the domain password for you and spell it right back. Outbound calls are usually reserved for cases like automatically calling members of change approval board if change is urgent (triggered by server escalation). Sergey ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
