Thanks for the Admin tool tip. I was running the old 7.0.0 Patch 002 version. It shows up in the new version... Thanks....

However... still in the upgrade pit.... There is a fair bit of customization done to the 7.0.0 patch 002 version that I don't really want to re-do (things like CMDB sub-classing, etc that cannot easily be re-invented through importing workflow) :-)

Terry


On Tue, 16 Jan 2007 09:51:00 -0600
 Tony Worthington <[EMAIL PROTECTED]> wrote:
I tried the 7.0.0p2 -> 7.0.1 upgrade but it trashed the server. Ended up doing 7.0.1 clean.

I do have the "Disable Cache VUI Display Properties" checkbox.

Not sure of a solution to your problem though, other than a clean install.

What version admin tool are you using?


--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



Terry Bootsma <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]>
01/16/2007 08:43 AM
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Subject
Upgrading Remedy Server to 7.0.1 from 7.0.0 Patch 002






Everyone:

I've just had the inconvenient luxury of trying to upgrade Remedy Server to 7.0.1 from 7.0.0 Patch 002 (W2K03). LOTS of error messages in the error logs, even though the install completes. Most of the error logs are related to duplicate active links not being overwritten, and duplicate forms not being imported. However, the server starts OK, tells me it is version 7.0.1, BUT... I'm wondering if the install is complete.

One of the features that 7.0.1 is supposed to have (in accordance to the release notes pg. 36) is the feature of Platform Cache Memory Improvements. Apparently there is supposed to be a new "Disable Cache VUI Display Properties" on the Configuration Tab on the Server Information Window. It does not appear for me. Does it appear for anyone else who has installed from scratch?

Thanks for any help...

Terry

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