I agree.  Mileage may very but in our system weeding through the number of 
records that are simply noted as password resets, password unlock, printer 
reset, server down, router down, etc for those one or two gems hardly seems 
worth the effort.

Our data is treated as public data and is available for our internal customer 
to view.  It is also transmitted to the customer on ticket resolution.  Storing 
system critical data in records that are essentially available to anyone in the 
company is a no no.  The real company secrets are stored in other systems and 
databases.

Not to say that security should be completely over looked.  It varies based on 
the sensitivity of the data stored.

Dave
--------------------------
[EMAIL PROTECTED] (Wireless)

----- Original Message -----
From: Action Request System discussion list(ARSList) <[email protected]>
To: [email protected] <[email protected]>
Sent: Fri Jan 19 19:26:19 2007
Subject: Re: Remedy Vulnerability

No one is saying that it is, but since there's only so much bandwidth to go
around, it seems to make sense to spend one's time on the more likely and
dangerous vulnerabilities than to chase things that won't actually make
things any safer.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lee Phillippi
Sent: Friday, January 19, 2007 4:19 PM
To: [email protected]
Subject: Re: Remedy Vulnerability

Hoping a hacker goes for an easier target doesn't sound like a very good
security plan.

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