UNCLASSIFIED With paging, be sure that your message doesn't exceed character limits. Example: Subject line may have a 128 character limit. Also, special characters can be incorrectly interpreted, like using parenthesis or dashes.
Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Monday, January 22, 2007 12:45 PM To: [email protected] Subject: Re: Email Engine used for paging Try sending the message to your email address. Look for anything odd. Often a service provider will not accept an email if the from email address is not valid. It could also be a formatting issue. Once you have a test email sent to you then copy and paste the message into a new email. Send that on. Also forward the original. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Darwish, Sameh Sent: Monday, January 22, 2007 12:35 PM To: [email protected] Subject: Re: Email Engine used for paging Thanks Dave, I actually did test with the email address and it work.... Sameh. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: January 22, 2007 11:50 AM To: [email protected] Subject: Re: Email Engine used for paging Most likely the email engine log is showing that the message was sent. It wouldn't show successful delivery to the service provider. There are several reasons why this could be happening and they may not be related to the AR System. The service provider may be rejecting the email. The email address may be invalid. Service provider no longer accepts message through SMTP Gateway. Have you tried sending a test message through your email address? Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sameh Darwish Sent: Monday, January 22, 2007 11:41 AM To: [email protected] Subject: Email Engine used for paging Fellow Professionals, We are currently using the email engine to page (email Page) a person. The email engine log indicates successful delivery however, the person is not paged. Platform: ARS 6.3.19 (Unix)E6800 Oracle: 10Gr2 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
