Hi to all, 
   
  We have recently installed Incident Management 7 on our company. All seems to 
work fine until i tested the closure of IM calls. When i tried to close the 
ticket an aerror popup window is displayed with the following message :
   
  The application is not licensed  : Remedy Asset Management (ARERR 9858)
  The preceding message occurred during the execution of active link 
INT:ASTHPD:INC:UpdateCIUA_200_ChkCIUA -- action 1. (ARNOTE 1101).
   
  Can anyone please help me find a solution for this problem. I think this is 
related with some kind of permissions issues, because on our test environment i 
cannot get this problem.
   
  Thanks in advance
   
  Pedro Fernandes

 
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