Greetings Listers!
I have been trying for the last 3 months to implement RKM 7.1 and integrate it with Remedy 6.03. Initially, it seemed to go pretty well. However, in the last few weeks as I've introduced more users and authors the system has become terribly unstable. I'm running on a Windows 2003 server with Apache Tomcat 5.5. RKM is connecting to a remote SQL database as well. Sometimes when users attempt to save new documents Apache will crash. Sometimes changing the drop-down list of assignees (on the authoring tab) will cause Apache to hang (at which time I have to manually restart it). The only error message I get in the apache logs is this: RKM-[24-Jan-07 16:36:32] ** ERROR: CommonXSL.java->formatDateFromGlobalToLocale: Invalid Date! 'null' But it seems to correlate directly with the creation of an HS_ERR_PIDXXXX.log file in the root of the Tomcat directory. These two symptoms only occur when Apache actually stops running. The HS_ERR file does not get created when the service only hangs. Has anyone encountered symptoms such as these before? Any direction that could be given would be greatly appreciated! -Eli _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
