Hello all, We've upgraded to: ARS 6.3 patch 18 Solaris 9 Oracle 10 We've got a problem with some workflow that uses the REPLACE function; it is supposed to replace line breaks with a space. It works some of the time, but not other times. The workflow looks like this:
Set Fields 'NewField' = REPLACE($FieldwLineBreak$, " ", " ") This is set up in both an escalation and a filter and is failing for both, but only for some of the requests, not for all of them. I have been able to fix some of the requests by opening $FieldwLineBreak$ and manually deleting the line break and adding it back in, but even that has only been partially effective. This was working without issue when we were on 5.1.2. I've tried deleting and rebuilding the workflow to no effect. When we upgraded to 6.3, we did not enable Unicode support; I'm not sure if that's related though. I'm planning on reinstalling and enabling Unicode support since we need to upgrade to Patch 20 anyway for the DST fix, but any additional suggestions are greatly appreciated. Much obliged, John Hanson Remedy Administrator/Developer The Standard 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
