Create a display only form that has all of the buttons.
Then provide one button (control) on each form that needs access to the
phone functionality



On 1/26/07, Sergey Menshikov <[EMAIL PROTECTED]> wrote:

Hi All,

Do I understand correctly that to add phone control buttons when using
Remedy User, I need to put Answer, Hangup and Dial buttons on every form
my user is working with? Is there some easier way to do it?

Thank you!

Best regards
Sergey Menshikov


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Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer, ITIL Foundation Certified
www.specificintegration.com
703-376-1249

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