Hi Paul,
You can get current license utilization through the built in Server
Statistics, if you turn it on.
The user.log will give you more detailed/granular information.
Unfortunately, the application licenses are not reported, so you will only
see how the main license type (Fixed/Floating/Read/RestrictedRead) are
utilized.
>From version 7 of the applications, the license usage should be trackable.
It should be accessible through the API. My experience is that it is still
missing from the user.log, but this is a bug that I hope BMC-Remedy will
fix soon.
You can use the free version of our rrrLicense-tool to do reports and
calculate how many licenses you really need. The rrrLicense-tool uses the
user.log-file produced by the server.
Best Regards - Misi, RRR AB, http://www.rrr.se
> Hello all,
>
> So my company is currently deploying it's first true Remedy solution
> with Help Desk, Asset Mgmt, and Change Mgmt.
>
> It's a 6.3 instal on 64bit Linux (Red Hat3) with CMDB and such...
>
> My question is this, what 3rd party tools or programs do I really need
> to support this thing?
>
> I have seen some tools that can show you current licenses and such, in
> real time. But I don't know where to get them.
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
> the Answers Are"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
