Hi Katherine,
Export a definition, or take a look at a current full def and search on
42099 and 42098 and you should be able to find the workflow that is
triggering the message. The problem is that the workflow is checking
for a Business Time Holiday and Business Time Workday Tag called "user".
You could also begin by looking at which objects were modified recently,
and identify what those objects have to do with Business Time.
Rick Ponzo
Katherine Hoffner wrote:
**
Hi all...
I came in to work with a wonderfull issue. When ever anyone in my
groups tries to send in a ticke they get the following.
The business Hour tag 'user' does not exist in the Business Times
Holidays. See your administrature to have it configured. ( ARWARN 42099)
The Business Hours tag 'user' does not exist in the business times
Workdays form to have the tag configured (ARWARN 42098( 42105)
None of this was ever set up so I am unsure how to put it back. Is
there a way to find out who did what to the system. I actually
already know who but they dont remember, but maybe there is a way to
find out what it was she actually did.
Katherine
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