Hi David,

  You're correct.  There were a few more files found to be missing from
the manual install ability of patch 020 that we had to update.  I've
checked with Support and all of the files should now be available for
those admins that wish to install the files manually.

  The installer method, which was unaffected by all this, is still there
as well for those that want to use it.

  The README may have to be tweaked one more time to make the
instructions clearer, but the actual code files should not change again.
At least, that's what I've been told.  The README should read:

Installing the patch by replacing the files on Unix:

----------------------------------------------------

1) Stop the AR System and Email Engine (arsystem stop)

2) Save the original copies of the following files:

    emaildaemon.jar - <email install path>

    ar*.jar - <email install path>

    libar*.* - <email install path>

3) Copy the *.jar libar*.*,libx*.*,libi*.* files from the patch to
<email install path>.

4) Restart AR System (arsystem start), email engine will be started by
armonitor.

Thanks, 

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Monday, January 29, 2007 12:20 PM
To: [email protected]
Subject: Re: Issues since patch #19 or #20 - Uh-Oh

Sorry to beat a dead horse.  I had looked at patch 20 for Solaris and
others and hadn't seen any changes other than Windows binaries and
libraries.  When I asked the question about the arupora file, Support
said to make sure that I had all the binaries and libraries as files had
been added.  I look on the web site and indeed additional files were
added on the 24th.
 
Dave
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Thursday, January 25, 2007 3:35 PM
To: [email protected]
Subject: Re: Issues since patch #19 or #20 - Uh-Oh



When I looked last night the install exe files had Jan 15th or 16th
dates on the files.

Dave
--------------------------
[EMAIL PROTECTED] (Wireless)

----- Original Message -----
From: Action Request System discussion list(ARSList)

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