> but have yet to figure out what it is. Actually, BMC did work with Apple and figured out what it is. Apple is making changes to the Safari browser in Leopard (Mac OS X 10.5) and BMC is scheduled to pick up support for Safari in the mid-2007 release of AR System to take advantage of those changes.
Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Monday, January 29, 2007 4:57 PM To: [email protected] Subject: Re: Apple Safari Web Interface Gene, Safari does not work. It is not supported. And the last time I heard a voice from BMC say "Safari" was to say that it does not have a "debug" type environment that will allow them to figure out what is wrong with it. :) Basically BMC holds that what they are doing is "standards based" and that there must be something that Safari does not support, or correctly support that is the root problem. They think it is something "simple", but have yet to figure out what it is. (Thus it is not supported.) Personally I would love to see a feature in the Mid-Tier that would allow a person to figure out if the browser is on the "Supported" list, on the "not supported, but is known to mostly work", or on the "nope... that is broke" list of browsers out there BEFORE the user actually attempts to login to the ARS server. However, such a feature is also "unsupported" too. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 1/29/07, Gene Ushinsky <[EMAIL PROTECTED]> wrote: > ** > I am somewhat new to Remedy and may not ask the question correctly > but here it is. > > We have a 6.x installation of Remedy that has a web interface to it. > Seems that IE6 and FireFox 2 work quite well with it. However, Apple's > Safari 2.x doesn't. There is nothing on the screen - the page is blank. > > Is this is a known issue? Is this something we need to fix on site, > as it is part of our setup and forms we use? Any help and pointers > would be appreciated. > > Gene > > geneushinsky > OIT - Service Desks Support Manager > [EMAIL PROTECTED] | MB 161A | 801.422.2716 > __20060125_______________________This posting was submitted with HTML > in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
