*rolling eyes - slapping head*
(You just ever have one of those days?)
Thank you Brian!
From: "Brian Baker (bbaker2)" <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: CI Viewer - CMDB Libraries are not available?
Date: Mon, 29 Jan 2007 07:59:29 -0800
The last step in the CI Viewer install is to copy the libraries from
WEB-INF/lib directory in the installation folder to Tomcat's WEB-INF/lib
directory. Was this done on your system?
Regards,
Brian
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker
Sent: Sunday, January 28, 2007 3:24 PM
To: [email protected]
Subject: CI Viewer - CMDB Libraries are not available?
Hi List:
Im completely stuck -
I installed everything for ITSM 7 with no problems - Everything looks
good according to the installation logs. However, when attempt I run
the CI Viewer, I get this error:
CMDB libraries are not available.
Please install the CI Relationship Viewer on the Mid Tier server.
I've uninstalled & reinstalled several times, with several
versions/patches.
I've looked at permissions, java libraries, everything that I can
think of offhand that would cause this. However, I just cannot get this
thing to function properly.
The knowledge base has 0 entries, and the documentation doesnt mention a
thing on how to troubleshoot it.
Has anyone else seen this before?
OS: Windows 2003
Web Server: IIS 6
JSP: Tomcat
Mid-Tier: (7.00, 7.01, 7.01 p1), now on 7.01 p1
CMDB: 2.01 p2
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