Hello, I am using arimportcmd in an escalation and it Works when the file is in the remedy Server, but when the file is in another machina not in local it doesn't work and the log has the next message: **** Specified import file is not a regular text file. f:\zto_0002.csv **** Loading Mappings failed: The import was not attempted **** Specified import file is not a regular text file. f:\zto_0002.csv The user of Windows, who logs on the remedy service to star it, has another user with the same name and the same password in the machine where is the file. Any ideas. Thanks
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