Mathieu, If a modal Dialog design is distasteful then you could go down the path of sending Events between the windows too.
-- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 1/31/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
My question would be why are you using SQL to update a record. Why not use a filter Push Fields action? Another option... Open the Work Order in a Dialog. When they save the Work Order (and close it) you could then auto save the Request. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mathieu Pitre Sent: Tuesday, January 30, 2007 11:46 AM To: [email protected] Subject: Changed-By-Another-Check: Y Hi all, Long time no see. I have a new employer with some new challenges... Here is my question: How can I update the core Field "Modified Date" from another form without displaying the "Changed-By-Another-Check" error message when someone is editing the record. In fact, the application is an in-house service desk. It is used to create requests and work orders. Now, the client wants me to remove the message that the user is getting when he/she creates a work order from the request. When a user creates a work order, he/she creates it from the request entry. Now, if the user save the work order, an active link Set Field (SQL) is fired to update the "Modified Date" in the request entry. Then if the user add something in the Request entry and save the entry he/she gets the "Changed-By-Another-Check" error message. The user know that the message notify him/her about is/her own change and therefore they would like to remove this warning message. Is there any mechanism which would allow me to remove the message for this particular scenario? I know that I could remove the message from the ars.conf file but this will remove the warning message for the entire server. Mathieu Pitre
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