Thanks for the reply, you can never have too much information (well okay, 
you can, but this isn't a case of that).  Anyway, that's what I was 
thinking (that AVG was more important), but wasn't sure if the MIN idle 
time of zero was to be expected or if it meant there was blockage.

Thanks again for the response.
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Rem Valenzuela" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
01/30/2007 05:02 PM
Please respond to
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Subject
Re: ARLogAnalyzer output






** 

BTW, to answer your question, AVG Idle time is more important because it 
gives you a reference over time about how busy the thread was.  The MIN 
Idle time only gives you a point in time reference... meaning, it tells 
you ONLY how long the shortest period was before the thread recieved 
another request.

I probably shoulda only answered your question instead of the book in the 
early message.  HAHA, oh well, hope some of this helps.
 
-- Rem


Date: Tue, 30 Jan 2007 11:16:59 -0800
From: [EMAIL PROTECTED]
Subject: ARLogAnalyzer output
To: [email protected]

** 
Hello, 

I haven't had much occasion to use the log analyzer very much, and I want 
to make sure I'm interpreting the results correctly as part of thread 
tuning.  In determining if I need to increase my threads, which column is 
more important, the "AVG Idle Time" or the "MIN Idle Time"?  I can see it 
either way and was hoping someone would share their experience. 

Thanks, 
Thad 

API STATISTICS BY THREAD ID

Queue      Thread       Count    Gaps  MIN Idle Time  MAX Idle Time  AVG 
Idle Time Total Idle Time
---------- ---------- ------- ------- -------------- -------------- 
-------------- ---------------
Admin      001772          83      83         0.0150     46:01.6220 
55.6344    1:16:57.6600
Fast       000744       4,015   4,014         0.0150        17.8430  
1.1034    1:13:49.3890
Fast       001432       3,977   3,976         0.0160        19.1870  
1.1128    1:13:44.7590
Fast       001784       3,988   3,987         0.0160        12.8110  
1.1131    1:13:57.9920
Fast       001956       3,868   3,867         0.0000        13.4830  
1.1428    1:13:39.5520
Fast       002264       3,970   3,969         0.0160        12.8280  
1.1217    1:14:12.0360
Fast       003660       3,983   3,982         0.0150        19.5150  
1.1154    1:14:01.7290
Fast       003832       3,950   3,949         0.0160        12.8120  
1.1145    1:13:21.3690
List       001284       1,478   1,477         0.0310        19.9840  
2.6610    1:05:30.3070
List       001508       1,684   1,683         0.0000        14.8270  
2.4314    1:08:12.1150
List       001580       1,384   1,383         0.0620        14.4050  
2.6266    1:00:32.6020
List       001616       1,523   1,522         0.0000        16.1870  
2.4974    1:03:21.1640
List       001732       1,519   1,518         0.0000        13.9830  
2.5307    1:04:01.7340
List       001752       1,454   1,453         0.0000        13.0150  
2.5978    1:02:54.6550
List       001924       1,499   1,498         0.0000        14.2340  
2.5749    1:04:17.3310
List       001952       1,565   1,564         0.0000        14.4370  
2.4932    1:04:59.4360
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