What problems are you having? I found once I was able to get connection through the SMS Admin Console, installed on the remedy resource server, get a login put in the SMS Local Admin group on the SMS server, get read/resource permissions to the queries and collections through the SMS Admin console, and finally if you are using SMS 2003, and this may be only for my environment, but the login Remedy discovery service was using needed to be in the DCOM local group on the SMS Server.
Now this was all true before I started receiving the latest error. Theo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mench, Ryan M CTR USA DOIM Sent: Wednesday, January 31, 2007 4:40 PM To: [email protected] Subject: Re: SMS Discovery service (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE Theodore, I am going through the pain of configuring the SMS discovery service as well, but I have yet to see the error you described. Just curious, is 5.6 a new install? The reason I ask is EIE 7.0 is compatible with Remedy 6.0 and above....could save you some upgrade pain in the future. ----------------------------------------------------------- Ryan M. Mench Remedy Development United States Army Directorate of Information Management (DOIM) 6151 Specker Ave, Bldg 1550, Rm 2210 Fort Carson, CO 80913 (719)524.0514 ----------------------------------------------------------- -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Simmons, Theodore J. Sent: Wednesday, January 31, 2007 1:07 PM To: [email protected] Subject: SMS Discovery service Hey all, I have installed BMC Discovery Service 2003 for 5.6 and created an exchange to the SMS_Computer Systems, and when the exchange begins to run, I get a weird error in the debug log. AR System key list created in form 'AST-SMSCompSysStage' [14:48:07,01/31/07] - SMSAdapter.GetKeyList creating key list without any query [14:48:07,01/31/07] - SMSAdapter key list created using sql command: SELECT DISTINCT ResourceID FROM SMS_G_System_COMPUTER_SYSTEM ORDER BY ResourceID [14:48:07,01/31/07] - Data query: SELECT DISTINCT ResourceID FROM SMS_G_System_COMPUTER_SYSTEM ORDER BY ResourceID [14:48:07,01/31/07] - Changing AR System key ResourceID to data type 2 to match vendor field type. [14:48:07,01/31/07] - Start to sort AR key list. [14:48:07,01/31/07] - Duplicate key found:Key [1]: 10066 [14:48:07,01/31/07] - Duplicate key found:Key [3]: 10075 [14:48:07,01/31/07] - Duplicate key found:Key [5]: 10109 [14:48:07,01/31/07] - Duplicate key found:Key [7]: 1011..... .................. And this list extends on for about 400 entries or so, any ideas? As per usual I am having issues with the BMC KB today. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Classification: UNCLASSIFIED Caveats: NONE ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
