Hey, Y'all: I just realized that all of the email updates I've made weren't being attached to the tickets.
For those that are communicating with BMC Remedy Tech support about open issues through email, there is a bulletin on the support home page. >From BMC Support site: "NOTICE: Issue Submissions via Email (new and existing issues) ------------------------------------------------------------------------ -------- BMC Customer Support is currently experiencing delays in processing inbound issue-related emails. Please use the online issue management application instead of email to update or create issues. We will keep this notice posted until this delay is resolved. " I'm sure they'll get it fixed soon. Michelle ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
