Hello, I received the same ARERR 402 error when installing on AIX with Oracle 10.2. The error is coming up when the Remedy service is started (actually Stage 5 of the install), but I am only getting one bad definiton file --------------------------------------------------- 390600 : Incorrect format in the definition file (propList format -- 21\20\4\26\Default Administrator View\201\2\82400\202\2\51566\60019\4\15\ViewWebAlias183\251\6\0\252\6\0\264\6\0\162\2\7\203\40\1\205\40\1\268\40\1\166\4\8\0xe5dfd4\265\4\0\\266\4\0\\267\4\0\\256 (ARERR 402) schemaId=1 fieldId=0 vuiId=183 propList=21\20\4\26\Default Administrator View\201\2\82400\202\2\51566\60 AR System Server did not start in the allocated time. Do you want to continue waiting for the AR System Server to start [y] ---------------------------------------------------
The AR Service will not start so there is no way to get in an correct the issue. Also this is during the install, is there a bug with the Oracle 10.2.0 and Remedy 7.0.2? Thanks, Rob On 1/31/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
It looks like each of the filters has a bad action and that is causing the count of actions to be off. When you imported did you mark the "Replace Options on the Destination Server" option? You have 7 bad action value, 7 Incorrect format in the definition file, and 7 numactions errors. I think each of the 7 filters has a bad action and that causes the numaction error. If necessary you might have to do the following ( *** LAST RESORT *** ) 1. Find the FilterID for each of the 7 filters. 2. In each of the FILTER_% tables delete the records for those FilterID(s) 3. Re-Import the 7 filters Hope this helps some. Fred
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