I would recommend a new ITSM 7 install and then re-create workflow where needed 
by either doing def file exports and imports or creating new on 7. I am 
presently doing a 5.5 to 7 and it has been easy so far. 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Wed, 7 Feb 2007 11:05 AM
Subject: Re: Anyone run ITSM 5.5 against ARS 7.0.1?


Kyle -
Are you planning to upgrade from ITSM 5.5 directly to ITSM 7.X? Just
asking because my experience with upgrading to ITSM 6.0 after upgrading
to ARS 7.0 was not pretty. The CMBD didn't install correctly, and I got
errors that wouldn't go away until I ripped everything out and started
over, installing ITSM 6.0 on ARS 6.3. Fortunately, this was my dev
environment.

That said, I can't imagine why ITSM 5.5 wouldn't run on ARS 7.0.1 just
fine. 


Thanks, 
Ron
Tools Admin


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, January 24, 2007 6:27 AM
To: [email protected]
Subject: Re: Anyone run ITSM 5.5 against ARS 7.0.1?

Anyone using this or have seen this work.

Thanks

Kyle

Kyle Whitley wrote:
> Just wondering if anyone has ran the ITSM 5.5 applications on ARS 
> 7.0.1?  We plan on upgrading the apps, but this would happen after the

> ARS is upgrade across all our servers.
>
> Thanks
>
> Kyle
>

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT) Board of
Regents of the University System of Georgia

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