Put in an active link that runs on window open that has an If Action of
Message (Note) that says: User is a group of: $GROUPS$

 

This will give you the English names of the groups.

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Niu, Jason
Sent: Wednesday, February 07, 2007 10:28 AM
To: [email protected]
Subject: Display Group List in Names

 

We were trying this for over 3 hours, can't figure out how this can be
done. 

We want to display all the groups that a support person is a member of,
on windows open of a form.

In User form, the group list stores group IDs in the database, I was
trying to convert the IDs to names, using replace, substr functions, and
direct SQL.... didn't work.

Remedy User tool can display group names when User form is opened;
nothing was captured in workflow logging on how remedy convert group
name from group ID.

Can someone shed lights?

Tia,

Jason Niu

Sr. Remedy System Engineer

Remedy System & Operation

GETS - Enterprise Systems Management 

Email:    [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> 

135 W 50th Street, NYC,NY,10020

 

 



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