Thanks guys, will try out the PERFORM-ACTION-EXIT-APP run process command.

Daniel, can I confirm that even if web session already expired following the
Mid-Tier Session timeout setting (e.g. 15 minutes) because of no activity
from users (web browser closed or idle). The ARS will still hold the
floating license until it's being released according to the "Floating
License Timeout" configuration, which is minimum 1 hour?

Thank you.

Ming Yan

On 2/9/07, CONDREA, Daniel <[EMAIL PROTECTED]> wrote:

Hi Ming,

Use PERFORM-ACTION-EXIT-APP for every form. In this way, when an end
user closes a BROWSER window, the floating license is release.

A floating license can only be release after 60 minutes.

Regards,
Daniel

________________________________

From: Action Request System discussion list(ARSList)
[mailto: [EMAIL PROTECTED] On Behalf Of remedy remedy
Sent: Thursday, February 08, 2007 6:43 PM
To: [email protected]
Subject: Mid-Tier Session Timeout = Release Floating License?


**
Dear all,

Need a clarification on the Mid-Tier Session Timeout - will it also
release user floating license?

Had tried configured it to 15 minutes (default 90 mins) but Remedy Admin
still shows that the user is holding the floating license even after 30
minutes.

Really appreciate for any comment on this. Thank you.

Ming Yan, Lam
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