There is a KB entry KM-000000020267 which discusses this. You may have already read it.
Mike. Michael Worts Remedy Specialist IGS, Business Consulting Services ITIL Service Manager Certified Tel: +44 (0)1962 822273 Mob: +44 (0)7801 755346 Internet: [EMAIL PROTECTED] Axton <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 13/02/2007 17:04 Please respond to [email protected] To [email protected] cc Subject Re: What Solaris 9 Environment Variables do you use for AR System 7.x? ** If you launch ARSPerl scripts from remedy workflow, your script will core dump if you start arserver with the libumem libraries preloaded. The scripts seem to run fine, but during finalization./cleanup, they core dump. Maybe I should have compiled ARSPerl with the libumem preloaded? You can run arserver with the libumem preloaded; the server memory footprint larger (only slightly). I did not do extensive performance testing, so I can't really comment one way or the other as to whether there is any benefit in this area. The debugging capabilities are greatly increased for non-root accounts when using libumem though, if you do anything in that area. Axton Grams On 2/13/07, Mike Gould <[EMAIL PROTECTED]> wrote: ** Thank you Axton and Michael. Another question, are either of you using the new LD_PRELOAD=libumem.so variable? If so, do you also need to set the UMEM_DEBUG=default and UMEM_LOGGING=transaction variables? Did you notice any performance gains? We have 16GB of memory on the server, so I'm trying to utilize it as best as possible. Axton, you also mentioned something about doing an unset for UMEM_DEBUG and UMEM_LOGGING in a previous post. Is this just for when doing installs? I'm sometimes seeing segmentation faults/core dump messages during the ITSM installs and I think I saw in that same post you indicated the libumem.so setting fixes this problem. Thanks again! Michael Gould US House of Representatives On 2/13/07, Michael Worts <[EMAIL PROTECTED] > wrote: ** We use the following and it works ok. Not tested on ARS 7. # Variables for Tomcat - used by Midtier export JAVA_HOME=/usr/java14 export CATALINA_HOME=/usr/local/jakarta- tomcat-5.0.28 # For Oracle export ORACLE_BASE=/opt/oracle export ORACLE_HOME=/opt/oracle/product/9.2.0 export ORACLE_SID=<xxxx> export PATH=$PATH:$ORACLE_HOME/bin # For Remedy export NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1 Mike. OS: AIX 5.2 DB: Oracle 9.2.0 Remedy: 6.3 Patch 13 Web: Tomcat 5.0 Michael Worts Remedy Specialist IGS, Business Consulting Services ITIL Service Manager Certified Tel: +44 (0)1962 822273 Mob: +44 (0)7801 755346 Internet: [EMAIL PROTECTED] Axton <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" < [email protected]> 13/02/2007 16:14 Please respond to [email protected] To [email protected] cc Subject Re: What Solaris 9 Environment Variables do you use for AR System 7.x? ** For Oracle: ORACLE_HOME ORACLE_BASE ORACLE_SID ORA_NLS ORACLE_DOC LD_LIBRARY_PATH CLASSPATH ORACLE_TERM ORACLE_LPPROG ORACLE_LPSTAT ORACLE_PAGER NLS_LANG NLS_DATE_FORMAT TMPDIR TWO_TASK LANG LC_ALL For Remedy: ARLANG During Installation, depending on approach: ARNONROOTINSTALL I don't know the values for your particular environment. We use UTF8 with all the language packs installed. Axton Grams On 2/13/07, Mike Gould <[EMAIL PROTECTED] > wrote: ** Hi Axton, Sorry, forgot to include those settings. We will be using English only with non-Unicode. Hope that answers the questions. Mike On 2/13/07, Axton < [EMAIL PROTECTED] > wrote: ** What (remedy) languages will you be using and what is the oracle instance character set? Axton Grams On 2/12/07, Mike Gould < [EMAIL PROTECTED]> wrote: ** Hi List, I was wondering if anyone would be willing to share the Solaris 9 environment variables they use on their AR System 7.0.x server? Also, are there any special settings you use just during installation vs. normal operations? I basically know enough about Unix to get myself into trouble, so any tips and tricks on the OS side to help with the installation, maintenance and performance of our AR server, which you could pass along, would be most appreciated. Thanks in advance, Michael J. Gould U.S. House of Representatives OS: Solaris 9 DB: Oracle 10gR2 Java: J2SDK 1.4.2_12 Web: Apache Tomcat (bundled version with Midtier) AR System: 7.0.01 (soon to be with Patch 01) CMDB: 2.0.01 (soon to be with Patch 02) Apps: ITSM 7.0.02 (w/ Patch 03) __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ Unless stated otherwise above: IBM United Kingdom Limited - Registered in England and Wales with number 741598. Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ Unless stated otherwise above: IBM United Kingdom Limited - Registered in England and Wales with number 741598. Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
